Deaf Community Resource Website
Deaf Community Resource Website
Deaf Community Resource Website
Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
In an age where the traffic in Northern Virginia has become a challenge at the best of times, people just want to stay home and turn to their computers. The NVRC website needs to be more engaging, intuitive and far-reaching.
My Deliverables
Expert Review
Audience Survey
Information Architecture
Wireframe
User Interviews
Stakeholder Presentation
Unique Challenges
Unique Challenges
No changes could be made to the existing branding. The project timeline was extremely condensed but we made sure to interview the community members alongside an ASL interpreter.
Process
We conducted a heuristic evaluation, user survey and interviews to inform the objectives for the site. We focused on making the homepage more welcoming and resolving the confusing navigation and IA.
Unique Challenges
No changes could be made to the existing branding. The project timeline was extremely condensed but we made sure to interview the community members alongside an ASL interpreter.
How might we establish a consistent experience for people ranging from individuals with some hearing loss to caregivers?
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Main Challenge
No changes could be made to the existing branding. The project timeline was extremely condensed but we made sure to interview the community members alongside an ASL interpreter.
My Deliverables
Expert Review
Audience Survey
Information Architecture
Wireframe
User Interviews
Stakeholder Presentation
Solution
We conducted a heuristic evaluation, user survey and interviews to inform the objectives for the site. We focused on making the homepage more welcoming and resolving the confusing navigation and IA.
Main Goal
In an age where the traffic in Northern Virginia has become a challenge at the best of times, people just want to stay home and turn to their computers. The NVRC website needs to be more engaging, intuitive and far-reaching.
Solution
We conducted a heuristic evaluation, user survey and interviews to inform the objectives for the site. We focused on making the homepage more welcoming and resolving the confusing navigation and IA.
How might we establish a consistent experience for people ranging from individuals with some hearing loss to caregivers?
How might we establish a consistent experience for a diverse range of people.
© Erica Lester. All Right Reserved.
© Erica Lester. All Right Reserved.